Pump-outs on the city's schedule, with the records to show it
Pump and clean restaurant grease traps and grease interceptors across Mesa, Phoenix, and the Valley, on the schedule your city requires, with the service records kept for inspections. One Call also jets the lines and repairs the interceptor and its piping.
Watch for these signs
Our services
Your options
We look at the cause, the condition of the existing system, and what will work best for your property.
Phoenix sets how often each type of interceptor must be pumped and how full it may get. Mesa requires the owner to keep the interceptor in continuously efficient operation and to set a regular cleaning schedule. Either way, your schedule can be more frequent than the rule, never less.
Menu, volume, dishwashing, and how well grease is kept out of the drains decide how fast the interceptor fills. Each pump-out shows whether the interval is right.
A clean interceptor does not help if the line before it is full of grease. Jetting and pumping work best on schedules planned together.
Around the Valley
Phoenix's FOG Best Management Practices manual (June 2024) requires hydromechanical interceptors to be pumped every 30 days, or up to 90 days with a variance, and gravity interceptors at least every 3 months unless the city grants a variance. A full cleaning is required when grease and solids fill more than 25% of the interceptor, enzymes and grease-dissolving chemicals are not allowed, and records stay at the site for at least 3 years. Mesa City Code 8-4-22 has the owner maintain the interceptor in continuously efficient operation and keep records on site for at least three years.
Planning the work
What happens next
Tell us the location, the interceptor or trap size if you know it, the last pump-out date, and any city notices.
We pump and clean the interceptor and look at the baffles, lids, and inlet and outlet.
You receive the service record for your file and the next due date.
Future pump-outs are scheduled ahead, around your kitchen hours.
Common questions
In Phoenix, every 30 days for a hydromechanical interceptor and at least every 3 months for a gravity interceptor, unless the city grants a variance. Mesa asks for a regular cleaning schedule that keeps the interceptor working. Our grease interceptor guide covers both cities in more detail.
The names are often used for the same job. A grease trap usually means a smaller unit under or near a sink, and an interceptor a larger tank, often outside and in the ground. We pump and clean both.
Scheduling depends on the location and access, but pump-outs can often be planned before opening or after close.
Yes. Line jetting is a separate job from pumping the interceptor, and the two can be scheduled together.
Related services
Get help
Tell us what is happening and our team will be in touch.
5-star feedback from One Call Plumbing Services customers. 4.8 out of 5 from 78 Google reviews (October 2026).
“They were polite, confident and took time to explain the problem and what they were going to do. They had to dig in the grass, but were as least destructive as possible.”
Angie B.Posted on Google, Jan 2023
View on Google (opens in a new tab)“They did a great job on my sewer line replacement.”
Preston B.Posted on Google, Sep 2026
View on Google (opens in a new tab)“Rob did a terrific job.. on time.. very professional. Highly recommend”
Marjorie G.Posted on Google, Apr 2026
View on Google (opens in a new tab)