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Water you cannot stop, sewage inside, a leaking water heater, no water to the property, or a business that cannot open its restrooms or kitchen. Shut off what you safely can, then call.
24/7 emergency service, nights, weekends, and holidays
Emergency plumbing service is available 24/7 in Mesa, Phoenix, and across the Valley, including nights, weekends, and holidays, and same-day emergency service is available. Call for burst pipes, active leaks, sewage backups, and leaking water heaters, and use the steps on this page to protect people and property first.

Watch for these signs
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Emergency service is there 24/7 for problems that cannot wait. Some problems can, once they are made safe.
Water you cannot stop, sewage inside, a leaking water heater, no water to the property, or a business that cannot open its restrooms or kitchen. Shut off what you safely can, then call.
A leak that stops when you close the fixture valve, or one backed-up drain while the others work, can be contained. Close the valve, stop using that fixture, and tell us what you see so we can decide together whether it needs emergency service.
A dripping faucet, a toilet that runs now and then, or a drain that is slow but still flows is not an emergency. Book it as a normal repair.
Around the Valley
Arizona heat, hard-water deposits, and infrequently used valves can make old shutoffs difficult to operate. Test and label accessible valves during normal maintenance, not during a flood.
Planning the work
Stopping the water is the single biggest thing you can do before a plumber arrives. Start at the closest valve and work back toward the main.
A clear picture on the first call helps us send the right technician with the right parts. Have these ready if you can:
Restaurants, retail, offices, apartments, and HOAs can call for emergency plumbing 24/7, including nights, weekends, and holidays. A flooded restroom, a sewer backup in a dining room, or a lift station alarm rarely waits for business hours.
For managed properties, give us the site contact, any spending limit that needs approval, keys, lockbox or alarm instructions, and which units or tenants are affected. Lift station alarms and failed pumps are covered on our lift station page.
What happens next
For a suspected gas leak, leave the area and call 911 and your gas utility from a safe location. For active water damage, call us first.
After any immediate hazard is addressed, we help plan the plumbing response.
A technician isolates and diagnoses the failure.
We complete or stabilize the repair and explain any follow-up work.
Common questions
Yes. Emergency plumbing service is available 24 hours a day, 7 days a week, including nights, weekends, and holidays, in Mesa, Phoenix, and across the Valley, and same-day emergency service is available. Call 480-663-2255. Repairs that are not emergencies are scheduled as regular visits, and same-day service is often available for those too, depending on the job.
Same-day emergency service is available. The arrival time depends on where the property is, the time of day, and the emergencies already under way, so ask when you call. Until the technician arrives, use the shutoff steps above to limit the damage.
If it is safe, close the nearest fixture shutoff or the building's main water valve. Keep people away from water near electrical equipment, then call us.
Leave the building, avoid switches or ignition sources, and call 911 or your gas utility from a safe location. Call a plumber only after the immediate hazard has been addressed.
Yes. Emergency service is available 24/7 for businesses, restaurants, apartments, HOAs, and other managed properties. Share the site contact, access instructions, and authorization limits when you call.
The price depends on the failure, the access, and the repair needed. Ask about any charges when you call; we explain the price before you approve the work.
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5-star feedback from One Call Plumbing Services customers. 4.8 out of 5 from 78 Google reviews (October 2026).
“They were polite, confident and took time to explain the problem and what they were going to do. They had to dig in the grass, but were as least destructive as possible.”
Angie B.Posted on Google, Jan 2023
View on Google (opens in a new tab)“They did a great job on my sewer line replacement.”
Preston B.Posted on Google, Sep 2026
View on Google (opens in a new tab)“Rob did a terrific job.. on time.. very professional. Highly recommend”
Marjorie G.Posted on Google, Apr 2026
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