Private line or utility side
Responsibility generally changes around the meter, but exact ownership and local utility rules should be confirmed before work is authorized.
Protect the line that feeds the property
Find and repair leaks, breaks, restrictions, and failed connections in the private water service between the meter and the building, with route and access planned before excavation.

Watch for these signs
Our services
Your options
We look at the cause, the condition of the existing system, and what will work best for your property.
Responsibility generally changes around the meter, but exact ownership and local utility rules should be confirmed before work is authorized.
Landscaping, concrete, driveways, walls, pools, irrigation, and other utilities can make a reroute more practical than following the original line.
A clean localized break may support a spot repair. Repeated leaks, poor material, or inaccessible routing can favor replacement.
Around the Valley
A service leak may soak into the ground without making a dramatic puddle. Meter testing, pressure behavior, route clues, and targeted locating help avoid blind digging.
Planning the work
What happens next
We verify meter behavior, building shutoffs, pressure, and visible clues.
The private service and likely route are narrowed and utilities are considered.
Repair, reroute, and replacement options are reviewed with access impacts.
Approved work is completed, pressure-tested, and checked for leakage.
Common questions
Continuous meter movement with all building water off, wet ground, pressure loss, or unexplained use can point to a service leak. Irrigation and building leaks should be isolated as part of the test.
Often the property owner is responsible for the private service after the utility's connection or meter, but boundaries and local rules vary. Confirm with the water provider and property documents.
Sometimes. A new route can avoid concrete, structures, repeated failure areas, or inaccessible paths. Pipe sizing, utilities, code, pressure, and final connections all need planning.
Helpful guides
Related services
Get help
Tell us what is happening and our team will be in touch.
5-star feedback from One Call Plumbing Services customers. 4.8 out of 5 from 78 Google reviews (October 2026).
“They were polite, confident and took time to explain the problem and what they were going to do. They had to dig in the grass, but were as least destructive as possible.”
Angie B.Posted on Google, Jan 2023
View on Google (opens in a new tab)“They did a great job on my sewer line replacement.”
Preston B.Posted on Google, Sep 2026
View on Google (opens in a new tab)“Rob did a terrific job.. on time.. very professional. Highly recommend”
Marjorie G.Posted on Google, Apr 2026
View on Google (opens in a new tab)